Runbooks
Standard operating procedures for platform operators. Each runbook states when to run it, what must be true before you start, the steps with the expected result of each, how to verify the outcome, and how to roll back.
Deploy and Hand Over
| Procedure | When to Run |
|---|---|
| Deployment Runbook | A new installation, end to end, phase by phase. |
| Deployment Validation | After every install or upgrade, before handing the platform to users. |
Upgrade
| Procedure | When to Run |
|---|---|
| Upgrade Procedure | Moving to a new platform release. |
| Upgrade Keycloak from 24 to 26 | Crossing the release boundary that moves Keycloak to 26. |
| Enable Redis Authentication and TLS | Crossing the release boundary that requires Redis authentication. |
Maintain
| Procedure | When to Run |
|---|---|
| Rotating Credentials | On your rotation schedule, or after a suspected credential exposure. |
Recover
| Procedure | When to Run |
|---|---|
| Verifying a Standby | On a schedule, and before relying on a standby region. |
| Disaster Recovery | When automatic failover cannot restore service. |
If a procedure fails or the symptom is not listed here, start at Troubleshooting.